eSIM4 | Travel eSIM For International Travelers

Frequently Asked Questions about
eSIMs for International Travel

Can I make phone calls and send SMS with your eSIM plans for international travel?

No. Our travel eSIMs are data-only plans, designed for global connectivity without roaming charges.

Can I keep my existing mobile number while using an eSIM abroad?

Yes, a travel eSIM can co-exist with your current SIM card when traveling abroad. However, please note that you may only use one eSIM at any given time. Both eSIM and physical SIM can be active simultaneously for international trips.

Which devices are compatible with eSIMs for worldwide service?

Compatible eSIM devices include both iOS and Android devices that are eSIM-enabled and unlocked. This includes popular models like iPhone, iPad, Google Pixel, and Samsung Galaxy. It’s important to note that SIM-locked devices cannot be used with an eSIM for international travel.

Click here to see all eSIM-supported devices for your foreign adventures.

Does your eSIM come with a phone number for use in foreign countries?

No, we only sell data-only eSIMs for international travel. While there’s no phone number, you can use WhatsApp, Messenger, WeChat, etc., to make calls and stay connected with fellow travelers and loved ones back home.

Are there any contracts or hidden fees with your global eSIM plans?

No, each eSIM data plan is prepaid with no hidden fees or contracts. Just buy what you need for your trip and top up when you need more data while exploring the world.

What is an eSIM and how does it benefit international travelers?

An eSIM is a small chip built into some of the latest mobile devices that allows you to add multiple data plans without physical SIM cards. Travelers use eSIMs as an alternative to roaming data, avoiding expensive charges while abroad. It’s a convenient way to stay connected on your international adventures.

Do I need to get a new plan if I’m traveling to different countries on my trip?

We offer a global plan covering 124 countries, as well as regional eSIMs for specific destinations. If you’re country-hopping, chances are you’ll find travel eSIMs that cover your entire itinerary, ensuring seamless connectivity throughout your journey.

Do your plans offer unlimited data for international travel?

Yes, we provide unlimited data options for each plan, perfect for data-hungry travelers who want to stay connected and share their experiences abroad without worrying about overages.

Can I have multiple eSIMs on my device for different destinations?

While you’ll only have one physical eSIM in your mobile device, you can store multiple eSIM plans on that chip, depending on your device’s capabilities. This allows you to switch between plans for different countries or regions during your travels.

Do you have an app for managing my travel eSIM?

Yes, you can use our Yabb App to check your remaining data balance while abroad. You can also make calls to any phone and send SMS with Yabb; however, additional charges are applicable for these services.

What should I do if I delete or lose my eSIM’s QR code while traveling?

If you can’t find the code during your trip, please contact our customer support team. We’ll resend the code to your email, ensuring you can quickly get back online and continue enjoying your travels.

Can I top up my eSIM during my international trip?

Yes, you can easily top up by logging into your eSIM4 account, ensuring uninterrupted connectivity throughout your journey.

Do I have to activate data roaming on my device when using an eSIM abroad?

Yes, you need to enable data roaming specifically for the eSIM you’re using for travel. This allows the eSIM to connect to local networks in your destination country.

Additional tips for travelers:
• If you have a physical SIM from your home carrier, turn off data roaming for that line to avoid unexpected charges.
• Set the travel eSIM as your primary data line on your device.
• Disable data switching to ensure your device uses only the travel eSIM for data while abroad.

What speeds can I expect using eSIM4 during my international travels?

With eSIM4, you can connect at 3G/4G speeds in most destinations. However, keep in mind that in remote areas or locations with poor coverage, your mobile device might connect at lower speeds.

When will I receive my eSIM for my upcoming trip?

Once you complete the payment, we’ll send your eSIM to the email address you provided during the purchase process, allowing you to set it up before your departure.

When do the days of my data plan start counting for my travel eSIM?

The days start counting when you activate data roaming on your cellphone at your destination. This means the number of days in the plan will begin when you activate the eSIM, not when you install it.

Can I use my regular SIM card and travel eSIM at the same time while abroad?

If you’re using an Apple device like an iPhone or iPad, you can use your regular SIM card and your travel eSIM simultaneously. Choose the SIM card for phone calls and SMS, and the eSIM for cellular data. Remember that if you leave your regular SIM card activated, your home network provider may apply roaming charges for calls and SMS.

How can I delete the eSIM once I’ve used my data and returned from my trip?

You can easily remove the eSIM by going to your phone’s SIM card manager in the settings after your journey.

When should I set up my eSIM for international travel?

You need Wi-Fi to set up your eSIM, so we recommend installing and activating it just before your departure. Alternatively, you can wait until you arrive at your destination to activate the eSIM, but remember that you’ll need a Wi-Fi connection for the setup process.

How do I set up the eSIM on my device for my international trip?

After your purchase, we’ll send a QR code to your email. Either print the QR code or open it on your computer.

On your phone, go to Settings > Mobile/Cellular Data > Add Data Plan and scan the QR code.

Your phone will allow you to set a specific name for this data plan. You can then switch between your eSIM4 data plan and your original plan.

Turn off roaming data for your regular SIM card, and once you land at your destination, turn on data roaming in your cellphone settings and activate the eSIM4 data plan to start exploring.